Terms & Conditions
Terms & Conditions – Kanafa Station
Last Updated: 5/2/2026
Welcome to Kanafa Station. By booking or using our services, you agree to comply with the following Terms & Conditions:
1. Service Description
Kanafa Station provides live, on-site preparation of fresh kanafa in various locations including:
Homes / Diwaniyas / Workplaces / Camps / Farms / Chalets.All preparations are carried out using our own equipment and in accordance with hygiene and safety standards.
2. Bookings & Reservations
All bookings are subject to availability and must be scheduled in advance.
Customers must provide accurate location details prior to the service date.
Kanafa Station reserves the right to reschedule or decline a booking if the location is unsuitable or required conditions are not met.
3. Pricing & Payment
All prices are subject to confirmation and may include applicable taxes.
Final pricing is agreed upon before service execution.
Payment must be completed according to the agreed method before or during service.
4. Location Requirements
Customers are responsible for providing a safe and suitable area for preparation, including space, ventilation, and power supply if required.
Kanafa Station is not responsible for delays or service failure due to inadequate site conditions.
5. Limitation of Liability
Kanafa Station is not liable for any issues arising from external factors at the service location.
We guarantee the use of fresh ingredients prepared in accordance with food safety standards.
Contact: +965 6622 3622
Privacy Policy – Kanafa Station
At Kanafa Station, we respect and protect our customers’ privacy.
1. Information Collection
We collect personal information such as name, phone number, service location, and booking details.
2. Use of Information
Information is used solely to process bookings, coordinate services, and improve customer experience.
3. Information Sharing
Customer data is not shared with third parties except when necessary to fulfill the service or as required by law.
4. Data Protection
We implement reasonable measures to safeguard personal information against unauthorized access.
5. Customer Rights
Customers may request access, correction, or deletion of their personal information in accordance with applicable regulations.
Contact: +965 6622 3622
Refund & Cancellation Policy – Kanafa Station
Due to the nature of our live, freshly prepared service, the following policy applies:
1. General Policy
Services are non-refundable once preparation has begun or service has been completed.
2. Cancellations & Modifications
Bookings may be modified or canceled at least 24 hours before the scheduled service time.
Late cancellations may result in partial or full charges depending on preparation status.
3. Exceptional Cases
If there is a clear issue with the service, customers must notify our team immediately during service for on-site resolution.
4. Refund Processing
Approved refunds, if applicable, will be processed using the original payment method within 5–7 business days.
Contact: +965 6622 3622